![]() Some of the transfers are stuck on "pending"? So, what is that you could do while the transfer is waiting to complete? If you have a huge playlist collection, you will have to give it a few hours anyways and there's no way around it. Therefore, we recommend not to share your passcode. Hence, if your friends were using your passcode on their device, it could cause the transfer to be slow as well. ![]() It works in the background even if the app is closed.Īlso, if you have your license connected on multiple devices and it usually tries to fetch collections in the main one (the first one connected with the license). Hence, we recommend to leave the app open until the transfer is completed or use a desktop app. For some users this will not be an issue, but for some transfer will be progressing slowly. If you are using an iOS or Android app, then working in the background depends on your battery management system. You’re starting to fidget because transfer is taking too long? Switch to the desktop app (we’re available on Windows, MacOS, Linux). Login to your account following these steps: Profile page -> Premium tab -> I already have an account. Through the button “Active the app” that you will find in the email with your passcode.If you purchased the app but it shows a limit on the transfers, make sure you activated the license in the app. 2) I received my passcode but unlimited transfers are not unlocked Just go to our app, head to Profile page -> Premium tab -> Restore purchase. If you bought the app on AppStore or GooglePlay (and not on our website), you can restore your purchase yourself. We’ll resend the license to you so that you can enjoy unlimited transfers. ![]() Attach your payment receipt (invoice) and e-mail, which you used to register. If you searched everywhere in your inbox and can’t find an e-mail with the passcode, just write to us at. Sometimes, however, it might be an error on our end (or rather: on the server’s end). It’s been a while and you haven’t received your passcode? First of all, check your junk e-mail and look for the culprit. Let's see what could be wrong and how you can fix it yourself. Is FreeYourMusic not working or having issues for you? Do you have trouble getting your music transferred? Or maybe it takes a long time despite leaving it to run overnight? ![]()
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